NetFlorist and its constant disappointments!

I've been telling my husband its time we ditched NetFlorist. Their customer service now sucks and that is disappointing. He last ordered 24 red roses but they delivered 12 and it took about 3 months of calls and emails before getting a refund.

Anyways, let's talk about my recent experience.. I ordered a Mother's day gift on Friday and added extras. They delivered the main gift in the morning and when I called about the added extras the lady told me they were on their way and would be delivered same day just separately. Guess what? they were not.

I called and asked for a refund today (Monday).