NetFlorist and Harold are just full of ****.

We ordered a personalised Wedding Anniversary Gift for our best Friends. The promised delivery day was 17 December. Today is the 24 December and according to the call centre its on its way. Their email order delivery complaints does not work. you get an "auto response" and then nothing. This was on Sat 18 Dec. On Wed 22 Dec the call centre promised it would be delivered the next day. he call agent insisted that NetFlorist's supplier contacted me BUT could not give me an email address or any details. Oh Yes - the 10% voucher is also a load of **** since it never arrives in your inbox and if it does its normally long after you placed you order. I will not be using them again. Shameful behaviour from a global organisation.