netflorist-100% garantee *****
<p>! What product can we help you decide on?02:22 PM</p> <p>Good day, how may I assist you?02:19 PM</p> <p>hi on the 30 of august I placed an online order on ref:num ********** 95 for delivery before 12 on the 1 August02:24 PM</p> <p>on the 31 august afte 12:20pm I receive an email from Candice adviseing me that they cant supply my flowers to the delivery area02:24 PM</p> <p>i called the call centre after seeing this email to no avail,on the 1 august from 8:05am i was dealing with shennet as well as Candice who made up a new hamper on order ********** 98 and shennate and Candice had via email as well as telephonically advised me they apologise for whatever transpired and delivery will be done today 02 August by 12:00pm02:26 PM</p> <p>We apologise for the inconvenience caused herewith...02:23 PM</p> <p>I am just logging in to your order02:24 PM</p> <p>at 8:35 this morning i called in to track my order and spoke to Shirley who advised that order is out for delivery today but wont be by 12:00 upon being told that i advised Shirley to get shannet to call me i had also emailed shennate to advise me on the outcome and ididnot receive any feedback02:28 PM</p> <p>i called in now again at 14:50pm and spoke to shenay who is yet to have someone call me back as she advises me that delivery is only scheduled for Friday with ram.02:29 PM</p> <p>I sincerely apologise for any inconvenience caused herewith.02:27 PM</p> <p>this is unacceptable and i have been ****** of my money and time and patience with netflorist.i have emailed shennat and Candice again now advising them that i want this order cancelled and i am taking this up further,the feedback and help from your call centre is despicable and coming from a service background you at netflorist do not value your continues and faithfull cliens02:31 PM</p> <p>I am aware that Sherlan has escalated the matter further on your behalf...02:28 PM</p> <p>You may also send complaint in writing to ********** PM</p> <p>i want no dealings with you guys as i have stressed i will take this up further and whats the use of delivering a bday hamper 4 days late.</p> <p>As this will be the best portal to use herewith.</p> <p>thats all they say and till now no reply</p> <p>after emailing there care group</p> <p> </p>