jV
jolene V

1 reviews | Active since May 2016

11 May 2016, 10:36

Netflorist: 100% Dissapointed in service delivery (order ***

<p>On the 5th of May 2016, I've placed an order ,for my Dad's birhtday, for del on the 11th of May 2016. It was supposed to be a surprize for him as for I would only see him on the 12th of May 2016.</p> <p> </p> <p>I received numerious emails confirming the order and even received my invoice.</p> <p> </p> <p>When I phoned (11/05/2016)to follow up about estimated delivery time - I was informed that my order had not been processed and that they only did the manual processing when I phoned so my delivery will only be done on the 12th.</p> <p> </p> <p>I am very dissapointed as for I paid for a service and chose a delivery date in advance. The way my order was handled is also dissapointing.</p>

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Replies (1)
jV
jolene V's update12 May 2016, 09:12
Reviewer Update
Follow up from yesterdays (11/05/2016) disappointing service: Just to be disappointed AGAIN today (12/6/2016) - my delivery has now been split in two. Need I remind you that my dad had his birthday yesterday - now his presents will be delivered today (don't know what time) and tomorrow. I will never refer Netflorist to any person that I know. NEVER will I make use of their so called service again.