Netfailure

<p>Greetings All.</p> <p> </p> <p>Let me explain my horrible experience with Netflorist.</p> <p> </p> <p>I ordered flowers on behalf of my director to send to all the special ladies in his life for valentines day.</p> <p>even though the costs of flowers were at a ridiculous rate, he still paid for th beautiful displays of bouqets and happilly anticipated that next week brownie points were in order...</p> <p> </p> <p>valentines day.</p> <p> </p> <p>understanding that it was, we were patient with delivery until it reached 1PM and still half of the deliveries were not completed.</p> <p>and then of all things, 3 of the 6 reciepients got the incorrect flowers!</p> <p> </p> <p>after repeatedly calling netflorist and being purposefully cut off ove ten times to find out what the hell is going on. over and above that, one operator says a discount voucher will be given where as one says a different story. the operators give me this bull**** story that the flowers have to be collected before we are refunded the money. </p> <p> </p> <p>my director didnt request a refund, he suggested with the credit we could send flowers for a staff members family and maybe something extra for his wife. </p> <p> </p> <p>obviously with everyone running around like headless chickens, nobody can give me answers or remedy the situation. </p> <p> </p> <p>netflorist, first and last for me.</p>