NetFail!

Same Day delivery? That is false advertising and a lie! My boyfriend stays in Plett and I am currently in Cape Town. I went onto Netflorist on the 13th of Feb to have something delivered on the 14th to my boyfriend on Valentine's Day as distance wise we currently are apart. NetFlorist proudly advertises Same day Delivery and Nation wide delivery. So thought I will give it go.. this was my first time ordering through NetFlorist. I found my item and selected the 14th only to my disappointment I was told that it wont be able to send to Plett on the 14th! So much for same day deliveries!!! What bull!!!! That being said I still wanted to still get something for my boyfriend so I reluctantly selected the 15th. Order went through and on the 14th to my surprise I got an email saying that it was out on delivery! I made the delivery address to my boyfriends place of work as I knew he would be there. Anyway package didnt arrive on the 14th, so I figured they were going to keep it for the 15th as I sadly had to select. The day of the 15th comes and nothing!!! I called at about 16.45pm to find out what was going on. The first guy I had on the phone was helpful. I had to explain that my boyfriend would no longer be at work so he took down his residence address and said it should be by his house at about 7pm which I was fine with. 7pm comes and goes and still nothing!!! Needless to say my boyfriend got stuff all on the 15th!!! Now on the 16th I phoned again to find out *** was going on. This second guy I got on the phone was horrible and seemed like he didn't know what was what. Anyway again I had to explain that my boyfriend wont be at work now as the 16th was now a Saturday. He, same as the last guy took my boyfriends house number down and said it will arrive on that day. I still asked him will it differently come today and he said yes!!! At this point told him I was disappointed and all he could do was apologise and say you guys had a few issues.. sounded like he was reading it off a script.. I wouldn't be surpiced if he was...And guess what!!! On the 16th it still didnt arrive!!! So NetFlorist does False advertising and gets their agents on the phone to lie and tell you a whole bunch of bull!!! At this point I see no point calling them because it keeps going the same way and no one is helping me and they clearly were just taking me for a joke. No offering compensation! Nothing! No real customer service! No customer problem solving s****s.. nothing! so the 17th comes and it still doesn't arrive! Eventually the 18th come and about 12 noon it arrived at his work! I am so disappointed and extremely ****ed off with NetFlorist.. my first and last time using them I paid R80 for a delivery for the 15th which was not honoured at all!!! What a *******!!! Its disgusting! No service at all, false advertising and just a bunch of lies and bull! Do not use them ever! .. Waste of money and time! Never again!