Mother's day spoilt

My husband purchased a gift for Mother's day, two weeks in advance. The delivery date at the time of purchase was 3 days prior to Mother's day. He calls them a week before delivery and is told that the order is scheduled for delivery. On the day of delivery he receives a call from Netflorist informing him that they cannot deliver as the item is not essential. Imagine how disappointed he was on Mother's day when he's forced to tell me that he does not have anything to give me, due to his order being cancelled.