1 reviews | Active since May 2016

09 May 2016, 06:16

mothers day havoc

<p>i had ordered a mothers day item from Netflorist on the 3 may 2016 to be deliver on the 6th may.</p> <p>Payment was made and i was avidly expecting the item to give to my mother on the 8 may , mothers day.&nbsp;</p> <p>on the 6th may, that friday of the delivery, i took the liberty to stay at home, and i waited and not delivery. by that afternoon i called the call center after recieving and email that the package was enroute to me, and complaned that nothing had yet to be delivered, this was by 4:30 pm that friday. i later recieved an email stating that unfortunately the package could not be delivered as there was no one home.&nbsp;</p> <p>Yet had they come, they did not hoot, nor call the number given to find out if "I", the customer was on the premisis.</p> <p>so i emailed them that night to make a note to hoot or call the number provided so that i am aware that they are outside my gate as the intercom in not working.</p> <p>&nbsp;</p> <p>i called in bright and early saturday morning, 7th may, at 9am to indicate to them to make a note to either hoot or call the number given. the consult said they would do such. by 3pm i made second call and the consultant indicated that the delivery van just delivered package 4 and i was number 5 on his list and i should recieve my package in the next hour. with that being said i waited in my lounge doing work infront of the big window, in view of the driveway gate!!!&nbsp;</p> <p>&nbsp;</p> <p>I WAITED TILL 6PM and still not delivery!!!</p> <p>&nbsp;</p> <p>I am very disapointed as I HAD NO GIFT FOR MY MOTHER ON SUNDAY, the 8th may. it is now monday and there has been no correspondence !!!&nbsp;</p>

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