EG
Eston G

1 reviews | Active since Jun 2015

30 Jun 2015, 11:57

Mothers day delivery issue not resolved till now!

Order was placed 3 days in advance and the driver was notified to go to the recipients house at 2pm<br> <br> The driver showed up there early and ruined the surprise!<br> <br> After MANY phone calls and over R120 spent in airtime, trying to resolve the issue, i was promised that i will get a free delivery for the next order of mine (which till now i haven't received. I have called the call center and also tried many times logging tickets with them but they always avoid the issue and never get back to me<br> <br> <br> The order was also incorrect as i had paid for roses with lindt chocolate - I received roses that were dying and incorrect chocolates<br> <br> I am extremely unsatisfied with the level of service and would advise many others to not waste their time ordering with netflorist again<br> <br> Regards, Eston - ***

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