Mother's day flowers

I ordered roses to the value of R350 for mothers day to be delivered Friday 8 May in Hartenbos.<br> Today I received an email confirming time of delivery as well as my mother signing for it. I checked with her and she confirmed that no flowers were delivered. I called the toll free number and the lady after speaking to the \florist"apologised and said there was an error and the flowers would be delivered today Saturday.<br> At 4 pm still no flowers and no cal centre to get a response <br> They are *****s and *******!!!!"""