Most useless service i have ever gotten

<p>I think you guys are the most unreliable and most useless company to order from, I order flowers at 7am yesterday, made my payments, received my sms notification for purchase with NetFlorist, call in to check up on my order since the online tracker only stayed on "order received" status, the lady on the line told me "we" have received your order, everything is in place.12pm i start worrying and called in again, only to be told, there’s an issue with my bank, i must then email prove of payment, which i did, and called back again and the Dalisizwe on the phone said everything was ok now that they have the prove of purchase. Now Its almost 1 pm and the order was meant for lunch time, and this stage i confirm again with the consultant and she said maybe i should postpone my order for the next day as the delivery might be delayed because its already after lunch time. i then get a mail from Diego Manuel, who ask me to send through mi ID and Card info, which i do and I try calling him to find out if he received them, but no answer.... well the day ends, and I leave angry and frustrated. Next morning(today>> 12-08-2016) Diego Manuel sends a mail and says my order was cancelled i need to contact my bank so they can reverse my money, I then contact FNB who tell me its Netflorist that need to do a refund, i try again calling Diego Manuel for an explanation, BUT he has leaved up to answering his number on the mail signature.. ********** . Phone the help line again for the 7th time now, and Candis assures me she will get back to me with this.... and you can take a quess if she did..??!! I want my money back ASAP, and know I missed out on an opportunity to impress the lady that those flowers were meant for!! Useless service and company Netfloris!!! I hope noone thinks of doing business with you guys...</p> <p> </p>