Most inefficient service EVER.
On Wednesday 28 March, I placed an order, Number ********** 95 I then phoned and spoke to Lerato, and explained to her that there would be no one to accept the delivery until 2pm. She said that that was no problem, it will be delivered on the afternoon run as they do two deliveries per day. I FOLLOWED THIS UP WITH AN E-MAIL I received a reply from Lerato confirming receipt of the mail
THE END RESULT, IS THAT THEY DELIVERED AT 07H30 THIS MORNING
SOMEONE THEN PHONED MY WIFE AND TOLD HER THAT THEY WERE DELIVERING FLOWERS, BUT THERE WAS NO-ONE AT HOME.
THEY COMPLETELY RUINED THE SURPRISE AND I HAVE WASTED OVER R500.00 I would advise people who are looking to have gifts delivered to find an alternative to Netflorist, as long as they have your money (which they get upfront) they really do not care about customers or their requests.
