MESSED UP VALENTINES DAY!!!

Dear Netflorist

Today was Valentine’s Day and I would like to say you messed this special day up for me.

My husband ordered me a gift to be delivered today with order number ********** 86.

This gift never arrived!

I did not know about the gift until 3.30 pm today as I was arguing with him for not thinking of me. He then proceeded to send me screenshots of the order that he placed with you.

All thanks to you he has now cancelled our dinner, he is in an extremely bad mood and I am in tears.

Kindly explain why you did this? Your website states a 100% guarantee. He depended on you to make my day special and my day is absolutely ruined.