Maybe Next Year

I ordered some gifts for delivery on the 21st December, The initial delivery was not made and it only went out on the 22nd. The address initially given was incorrect but ABSOLUTELY NO Attempt was made to contact either the addressee or myself to query it. In fact to date the only attempt at contact has been from my side.

I contacted the "help" contact number on the 22nd to find out what was going on and the message was that the address was wrong. The agent apparently now only amended one of the order line s delivery address. The CORRECTED order line is now supposedly being delivered today while the other order is apparently now sitting in CAPE TOWN?????? *** is it doing in Cape Town when the delivery area is Sedgefield???????

This is pathetic and I WILL NEVER USE THIS **** COMPANY AGAIN NOR RECOMMEND IT TO ANYONE

You cannot get any answers out of their help desk and you cannot talk to a manager or a supervisor. All emails are ignored so if this is not delivered by Tuesday at the latest I will be taking legal action against this useless crowd