manager never calls back

<p>i have had the worste experience with NetFlorist i am trying to organise something special for my better half. i couldn't log in , then the reset email came 3 days later after which it told me it had expired. then the item was no longer avaliable. i called to speak to the manager Cazlee , she is NEVER avaliable to speak and doesnt return phone calls. i was offered a voucher for compensation which was meant to be sent to me on Friday i am still waiting for this voucher and for someone to assist me with my order. can Cazlee please call me soonest possible with this complaint as i find it totally unacceptable that Cazelee wont call customers back. my number is ********** . this is for teh manager Cazlee at NetFlorist all i want is my order to be successfully completed. i have never had so much issues with a company in my life.</p>