Late anniversary delivery

<p>I ordered a gift online on Monday 30 May for my fiance to be delivered on our anniversary, Wednesday 1 June. Delivery address was to his office in the Tygervalley area. </p> <p> </p> <p>I recieved an email around 2pm saying that it is on its way and kept checking the status online which kept saying "in transit" for 2 hours after that. I called the contact centre at 16:22 to hear where the delivery person was. She said he just delivered at TygerWaterfront which is right opposite his office building and would be there in 5min. He left the office at 5pm and still no delivery. </p> <p>Delivery email came through that said it was delivered at 19:37, many hours later than it was supposed to. Needless to say, the anniversary gift did not arrive on time. After I booked it two days in advance. He is out of town tomorrow and will most likely only see the then deflated balloon when he gets there on Friday. I am not a happy customer. I have used Netflorist many times and they have delivered to this exact address before. </p> <p>My order nr was ***. </p> <p>So your "funny" email of the recipient singing my praises, is not so funny anymore. </p> <p> </p> <p> </p>