Keeep off Netflorist!!!

I should have read these reviews before trusting them with my money. This is totally unprofessional and Netflorist should have closed shop longtime ago. I ordered a birthday gift for my daughter who was turning 13. I placed an order on 11th Feb and their system shows it was to be delivered on 13th Feb. As i write this no delivery has been done more than 10 days later. I have sent countless emails to their customer service even copied the Managing director himself and yes you never here anything from them apart from the annoying automated emails. I even offered to have someone pick up the order if delivery was the challenge and it was declined. Ofcourse i assume the order was not ready as promised. The latest excuse i get from their customer care is that they delivered and the recipients phone was off!! mark you they have two alternate numbers, they have an address which they should just walk in and ask if all other means fail. But of-couurse they have a cheap excuse even no delivery is actually done. I am doing all this from outside the country and you can imagine the frustration. This was the first and the last. Anyone choosing to use Netflorist should not say they were not warned.