Judith at Netflorist refused to speak to costomer

My son ordered some flowers for his fianc?e and were assured they would be delivered today before 4 pm.<br> She had to leave at 4 as they had to go to Pretoria.<br> After being told for three hours that the guy was sitting in traffic around the corner we asked to talk to the manager.<br> Judith, the manager refused to talk to us and when told that we will go to Hello Peter we were told we can go as she does not care.<br> Nice...Glad she does not work for me.