Incorrect order, poor service at call center, website and tracking system doesn’t work, paid for something and received something totally different and the value of item was extremely low!!

Incorrect order received and highly embarrassed !! The delivery guy doesn’t know where half my order is and drops the incorrect item In The process I paid for flowers, card and Jc Alex roux R299 and I get a bottle of wine worth R90!!

Netflorist website keeps crashing No tracking numbers are updated in my profile , Netflorist call center doesn’t know what they doing either !! The number at the bottom of this auto-respond e-mail is unreachable!! When you call the call centre you wait 20 min and then nothing gets sorted because the person on the other side of the phone doesn’t know how to track the order or assist or even try, and says they will call you back!! And no call has done I’m still waiting !!

Netflorist has gone from a level 10 to -5 rating and I will never ever be ordering again from Netflorist !!