INCORRECT DELIVERY POOR FOLLOW UP SERVICE

netflortis what a way to ruin something that was meant to be so special and mean something. I ordered a delivery on Tuesday 01 October to be delivered, firstly the order was not delivered until the Wednesday? When my order arrived it was not as per the image on the web, the sign was missing from the pot plant, i reported and this and spoke to Jordan whom i emailed photos and was advised it would be attended to. I sent the mail to Jordan on Wednesday and a reminder again on Thursday, it is now Monday and NOBODY has bothered to attend to this, this is disgusting and like i said you ruined something that was supposed to be special and now a week later nobody has bothered to rectify the mess you have made. I am disgusted in netflorist.