Incorrect Delivery and No Response

Hello Peter .. and anyone else interested..!<br> <br> This weekend past saw me use Netflorist for the last time ever. Flowers for my wife was incorrectly delivered to a person unbeknownst to us. I called them and after almost 30 minutes on the phone, the agent told me the delivery had not even taken place and the update was in error. He indicated that he would get to the bottom of it, and then call me back. What a waist of time and lie. I am still waiting for the call back third day later.<br> <br> I eventually patrolled the road to find a small note in our postbox from an unknown address far down the road from us who got the delivery. I walked and asked them what they are doing with our deliver? The flowers were shocking, for R400 bucks I expected something better than the R200 flowers from Woolworths.<br> <br> As an avid supported of eCommerce in South Africa, I am sorry to say NetFlorist .. you are killing the willingness of people to buy online for the rest of the online retailers in South Africa.<br> <br> Really disappointed. Logged a ticket with their support .. lets see what they come back with... ? maybe more empty promises?<br> <br>