*********** Netflorist

Customer service is the last thing that Netflorist could attest to being good at. Their supervisors and leads are rude to customers and argue when I wasn't happy that what was delivered to me was nothing like described or advertised. Its been a back and forth mission with rude unhelpful call center agents that don't seem to value customers at all, to get anything done. Within two hours of having my order delivered, I reported my unhappiness with what was delivered and according to their own policy I could qualify for a refund. Not only did I have to convince Tshediso Tsitso Thabethe the supervisor in charge that what was shown as the product to be delivered as not being what I received - its almost a month later and I still don't have my refund. I get emails back with screenshots from Bronwin Michaels to show me amounts that are deducted without any explanation as to why or even when I'll be getting my refund. I would like not to have to deal with such *********** service in the future!