IF I COULD GIVE A NEGATIVE AMOUNT OF STARS, I WOULD!

On the 30th of April, I ordered a Mother’s Day gift for R215. The delivery date was for the 6th of May. On the 6th of May, I get a phone call at 4PM! With a woman from netflorist telling me that the item I had purchased was not in stock, I’m an understanding person so I said yes to the voucher that she was offering me but I was concerned as to whether or not, my mother would get a gift in time so I asked the lady, if I deliver today, would my gift be prioritised to be delivered the next day as they stuffed up. She promised me that it would. The next day I was worried that my gift wouldn’t be delivered so I called customer service 13 times! And I got no answer. I got a voucher of R179 when I had spend much more. Because there was no other product available which was of the same price as my first item, I had to spend more money to get a gift! I got an email two days later stating that my problem had been resolved but I hadn’t spoken to anyone about the matter and my gift hadn’t been delivered! This is the worst experience I’ve had with an online business. DO NOT WASTE YOUR MONEY!