I do not know how they survive

Worst service. I ordered something for my husband last year for his birthday and he did not even received it on his birthday. This Mother's day I thought I will use them to deliver something for my Mother. They could not deliver on the Sunday, so I asked for Monday. Tuesday my Mother send me an sms that showed they will deliver on the 15th and was already the 16th and nothing delivered. When I contacted NetFlorist the lady informed me that on the notes it states that the courier company do not go to that specific area on a Monday. They will deliver on the Tuesday. No one inform you. Apparently the courier company does not inform them that they are not going to deliver. I think they need to put something in place to notify them if the parcel is delivered or not.