Horrific Experience

Booked a birthday bouquet to be sent to a special someone for the 13th of May 2015. This was done on the online bookings. The online booking reset twice, upon the third attempt the order was processed. The flowers was delivered on the same day prematurely. I was horrified to find out that the person had received the flowers on the same day and not a week later as planned, due to the website being down. The call center refused to rectify their own website issue. And offered me a R100 voucher. Just absolutely ridiculous. It was embarrassing to say the least. I will not use them again