HB
Hannah B
1 reviews | Active since Feb 2025
14 Feb 2025, 19:26
HORRIBLE SERVICE - NEVER USING AGAIN
horrible customer service. I will never use netflorist again. My partner ordered me a gift to be delivered on the 13th, a gift arrive but it was completely wrong and i received someone else’s gift. I ordered a gift for my partner to be delivered on the 14th, as i write this it still has not been delivered. they have taken the money off both sides. I have tried contacted on all their numbers and emails and no one can help me a simple “sorry we will deliver it tomorrow”. I am DISGUSTED by this service and i hope they loose all their customers after this.
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Hannah B's updateReviewer Update
14 Feb 2025, 19:36and now they say to my partner that they’ve refunded him into his netflorist account and he must basically redo the entire gift? So what was the point on sending a present ON VALENTINE’s DAY? i’m only going to revive it a week later now. Pathetic from their side. where is his gift then??? how does a parcel disappear off the face of the earth???
HB
Hannah B's update14 Feb 2025, 19:36
Reviewer Update
and now they say to my partner that they’ve refunded him into his netflorist account and he must basically redo the entire gift? So what was the point on sending a present ON VALENTINE’s DAY? i’m only going to revive it a week later now. Pathetic from their side. where is his gift then??? how does a parcel disappear off the face of the earth???