Horrible service

<p>My friends ordered a gift for me for my birthday yesterday, I never received it, they say they delivered it to my office. They never phoned me to arrange delivery time. My office says no one is aware of a delivery either. I phone them this morning only to be placed on hold for 20 minutes while they try locate this driver. I eventually drop the phone. Then after hours they start phoning me, I tell them to talk to the person who made this purchase as he was just as annoyed and wanted his money back instead. Then at 20:10 they have the nerve to phone me again. This is telephonic harassment and I expect something to be done about this unprofessional behavior from netflorist. </p>