Horrible service

Placed an order on Thursday 26 February, received a what's app delivery will take place 28th between 7am and 8pm. At 3pm when delivery haven't arrived I messaged the what's app bot. Till now 20:51 messaged received from bot is that delivery is on its way. Now the reason for the order is cause it's a special birthday for a lady and till now nothing so how is Netflorist assisting to make days special when delivery dates and times are not honoured nor respected. So where will I now find something special at this hour for her birthday really not happy 😡😡😡😡😡😡😡😡😡😡😡😡😡😡 this is bad service at its best. Thanks Netflorist for the disappointment I will never use Netflorist ever again