HORRIBLE HORRIBLE HORRIBLE

I wish I could give Netflorist -100 stars. I am sooooo annoyed. I ordered an anniversary gift for my husband to be delivered in PE while he was there travelling on business. It was supposed to be delivered on the 16th OUR ANNIVERSARY.. At 4pm on the 16th I phoned as the order was not yet delivered. THe lady I spoke to then phoned RAM to find out. I was then told that the diver will still deliver it that day, but he can't give an exact time. Then at 5 to 5 I phoned because it was still not delivered only to be told that sorry it will not be delivered today. I COMPLETELY lost my ****, since this is the 3rd time that Netflorist has not delivered on time. Last year for my husband's very first fathersday, Netflorist again dropped the ball, and delivered a week late because they ran out of stock. So now I'm still waiting for Netflorist to tell be how they will resolve this problem as my husband flew back to JHB last night and therefore cannot take delivery of his gift. Apparently I am going to wait another 700 years to get feedback and probably a thousand more years to get that gift delivered. THank you for *****ing up my surprise for my husband on our anniversary. YOU GUYS ROCK. REALLY!!! This was the very last time. From now on I will use Bloomable and Mantality. Please people do not use Netflorist for deliveries on special occassions. They far too often drop the ball.