HORRIBLE EXPERIENCE!

I will never trust netflorist with another special occasion of mine! Truly incapable staff, customer service and web team. I ordered a personalised blanket. They then say they ought to have removed this baby item from the website as their machines are broken. They then say it’s been fixed and give me a new date in 2 weeks for delivery. Which was fine as the baby blanket was only needed once the baby was born - so much for a baby shower gift. The delivery date comes and goes! The manager Shaakirah Holland simply then begins to ignore my emails and eventually after A WHOLE MONTH, the baby is born, I have no blanket, no refund and have had painful conversations with incapable service teams. For their high prices I’d expect better service, an updated website, and properly trained managers. I’m horrified and will never trust them with a task again. My Money is better spent else where!