HORRIBLE excuses

<p>Well here is my story, I work abroad and am unable to see my family for Mother's Day. I placed an order for over R3000 last week already. So today on the delivery day, the one gift is damaged, the second was the wrong size, granted they mailed about it BUT WHY ADVERTISE a something when you don't have it?!?!?! Thirdly and most upsetting, is the fact that I was told a gift was out for delivery then now am told my family doesn't live there anymore AND in a second mail I am told they weren't home?!?!?! And here MY MOTHER is sitting at home ALL DAY waiting for something that was SUPPOSED to be a surprise that now netflorist has f*#*ed me over with!!!! I am highly disappointed oh and when I ask to speak to a supervisor, they are not there, empty promises all dam day and R700 worth of airtime spent to get another promise oh it will be delivered. 3 long distance calls and multiple emails later, a verbal promise.</p>