Harold, my 90 year old Mother-in-law delivers better than you!!

<p>Ordered a personalised gift for a 30th birthday present on 30 July 2016. It took Netflorist 4 days to notify me they are out of stock. I ordered a new item from Senior Call Centre agent 4 days later and I informed him it's for a 30th birthday. I phoned the following day to follow up as I've not heard anything. I was promised Clyde will get back to me. 3 days after that I phoned again, apparently my new order was never placed, even though I indicated twice this is time sensitive for a 30th Surprise. I cancelled the order and the new agent promised to email my cancellation instruction. Still have not received anything. Senior management, please go order from YuppieChef to understand how online service delivery works because you seriously suck at it. Please can somebody let me know the order is cancelled. Please up your game or go home. I'm so disappointed for not going with your competition instead. What terrible service by 3 service agents and apparently the supervisor's phone was just ringing when I asked to get transferred. You gave to be kidding me. I don't know why you are an eBucks partner, only reason I used you. They should remove you as an option. </p>