Goods not yet delivered

<br> I am actually highly disgusted with Netflorist<br> I do believe if you say I must choose a delivery date, it is expected t be delivered<br> The delivery date was the 4th of March.<br> It still has not been delivered, nor did I get an explanation on why not.<br> I contacted the florist that normally does the deliveries, and the owner is yet also to contact me!!!<br> According to them they did not receive an order<br> I am sure you are aware that clients use your \efficient\" service for a reason??????<br> <br> I expect a logical explanation as soon as possible"