Gift NOT DELIVERED ON Valentines Day

Absolutely Dissapointing. I limited my gift options based on gifts that would be delivered on Valentines Day so I purchased a Gourmet Box on Netflorist for my Wife as the promised date was the 14th!

My order was placed on Monday 12th and 10 minutes after my order, I mailed Netflorist asking if I could change my gift and they refused saying my order was already accepted. So I acknowledged that and accepted the box I ordered.

I've been mailing them during the course of the 14th asking for feedback, and I was in contact with Candace Bopape who advise order the she could not guarantee the time but it would be delivered before 8pm.

I then got a whatsapp a 22:30 stating that my delivery will be done first thing in the morning. After voicing my frustration, they advised that they are still doing deliveries and that they could do my delivery at that part of the night which I did not agree to.

By this time, the day was already over, the excitement and surprise factor was completely gone because I had to tell my wife what happened!

I then mailed netflorist, and received a mail from Candace status she will check and get back to me. The gift was eventually delivered however there was no reply back from Netflorist.

I doubt I'd use them again.