Gift delivered to the wrong address.

I ordered a gift for one of my clients and her assistants for Christmas. Both of them had the exact same business address which I copied and pasted on both their delivery address sections. Delivery was set for Thursday 14 December, however on Friday 15 December I asked my client whether she received her gift after which she told me she had not. She then informed me that despite both the addresses being the same, they took her assistants gift to the right address and my client's gift to another address in a oposite area. My client thus had to drive in to office on a Saturday to collect her gift and Netflorist never let me know that there was a problem in the first place. I'm really dissapointed in NetFlorist and would not recommend them to anyone sending clients gifts as my gift caused my client much more hassle than a nice gesture.