Flowers was not delivered to correct person

I received this message from NetFlorist:<br> Hi Melissa <br> <br> We've been looking in our magic ball and predict that Marlize Venter is going to <br> contact you shortly to sing your praises because your gift *** (24 Pink Heart Chocolate Bouquet) has arrived at its final destination. <br> <br> It was delivered today (01 Oct 2015) at 11:31 and signed for by Manuel. <br> <br> Hope you've got your phone close by and thank you again for the support. <br> <br> <br> Clearly the flowers was not delivered to the right person?????? I don't even know a Manuel. How can flowers just be delivered to any one that does not even live at the address provided?<br> <br> I want my money back. Useless service.