FIRST AND LAST TIME

I purchased a gift online from netflorist specifically stating delivery should be made between 9 am and 10 am on Saturday morning. The gift was for my wife on our anniversary and needed to be delivered in the am as she was not going to be home that afternoon. on Saturday morning I called Netflorist at 11:00 am to inquire about my order, the lady on the other side was rude and unhelpful after putting my point across she told me i will have my delivery at 12 o'clock. (a blatant lie) Is this the type of training Netflorist staff receive?<br> <br> At 11:50 i received a call from the florist who was asking if she could not make the delivery on Monday as she only just received my order and she closes at 12:00. After a conversing with this pleasant lady, we both came to the understanding that the order was lost and had i not inquired about it ,i would've still been waiting. So much for in home convenience shopping, it would work if there were competent people doing the job. Netflorist was supposed to make your special day extra special, all they have done is given me sour memories.<br> <br>