JH
Jonathan H

1 reviews | Active since Apr 2016

01 Dec 2017, 09:30

Felling very ignored by Netflorist

For the last week, I have been trying to order corporate gifts for my customers and am just having no luck.

Firstly the NetFlorist website has not been working properly for the last few days, I captured all my orders and the site lost all the info due to a timeout. I then proceeded to add all the addresses in my address book as I thought this would help speed things up on the final ordering page but all the effort I did in doing that was futile as the new addresses did not pull through to my address book when ordering.

I then decided to call them, I phoned many times with no answer, I emailed with no reply. When I got through to them I was told to send an email and I would be contacted the next day. No Call was received, I followed up again and still no call.

I feel quite saddened by the lack of service I have received WHEN all I want to do is spend money with this company.

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