FALSE ADVERTISING & LOUSY SERVICE

Good Day,

I would like to bring the following matter to your attention.

I placed and order on the 03 October for delivery on the 05 October for birthday flowers to be delivered to my mother (granny).

I also phoned in and requested early morning delivery on this order.

Not only was the order delivered after 11am on the 05 October, but the flowers I ordered and paid for is no where close to what was advertised...FALSE ASVERTISING!

I also had a birthday message printed on her card, which had the right message I gave...however you also printed my request for early delivery printed right underneath the birthday message!! Why on earth would you do this...why and for what reason!!!

I am beyond shocked and disgusted in using Netflorist service...this was my first time and last time!

I will also be taking this matter further on my side and giving the necessary reviews on social media, as this is unacceptable!

This was supposed to be a special delivery to an elderly woman on her Birthday...not only did you deliver a lousy bunch of flowers, you were late on the delivery and also ******ed up her birthday card!

I am beyond shocked, angry and disgusted in this!