Failing to bloom

I placed and confirmed an order (***) yesterday for delivery today Tuesday 26.01.2016 and throughout the entire payment or confirmation process did it in any way give any indication that the product would not be available. This morning I received 2 email notifications as well as having spoken to two different gentlemen to try resolve what the issue might be, the first told me to ignore the message and that the delivery will take place today as previously expected. Post receiving the second notification and contacting your call centre again and speaking to Moeketsi Saohatse for just short of half an hour I am now told that Netflorist is out of stock of this product and that they have no idea as to when it will be in stock ... this is unacceptable and to ensure delivery as necessary today as paid for and arranged on Monday 25.01.2016.<br> <br> I have just again received a call saying that the farm they source from failed to alert them that there would be no stock however I have just gone online and the same product and options are still available for delivery today ... but my order placed 24 hours ago not?!?