EXTREMELY POOR QUALITY PRODUCTS

While typing this, I still can't believe that anyone can deliver a product with this poor quality! But let me start from the beginning.

I ordered TWO personalised biltong cutters on Thursday, 29 April 2021. My order total was R1184.80 - which I already was very skeptical about, because paying almost R600 for a biltong cutter seemed a bit crazy, but nonetheless, I've placed my order.

Today, just before 16:00 my order arrived, in one box. I asked the delivery guy if BOTH of the biltong cutters were in the box, where he said yes. After opening the box, I've found that there were only ONE biltong cutter inside.

I then phoned you NetFlorist, and after being placed on hold for almost 20 minutes, the lady said that they are out of stock, and will only receive the other one on Thursday, but with Mothersday ahead, they will only deliver next week Tuesday. How can a business sell something, say that it will be delivered on a certain day, without even thinking of letting the client know that they will only receive ONE, as they are out of stock???? I cannot believe this!

AND THEN I looked at the engraved message on the biltong cutter, and thought, "What in the world does this even say?!" You're probably superhuman if you can actually read what it says.

I can't believe that they deliver a product, advertised as this wonderful personalised gift, but is in actual fact one of the most ****tiest engraved things I have seen in my whole life!

Do you really think that any mother would be happy to receive something with this HORRIBLE quality? It's really unbelievable! This is **** advertising!