Error on Credit card Payment on Websitle

<p>I have been experiencing a lot of problems on your website whilst trying to make a payment with a credit card since January.</p> <p> </p> <p>Each time I buy gifts on your website I have to call your call centre and someone gets the card details over the phone for the payment.</p> <p>The call centre agent confirmed they were aware of the problem and said she spoke to her supervisor and that it would be fixed about 5 weeks ago but up to now I keep having the same problem.</p> <p>It’s a bit frustrating and the agents are not very polite as well – today I spoke to a certain gentlemen and I am still on hold right now…it now 45 mins on the call & still going… just to be assisted on the order that I made? I guess I should just cancel the order?</p> <p> </p> <p>I am very disappointed with Netflorist!</p>