Empty Promises and Adverti*****t Lies

First off, you split my order into 2 deliveries that could have easily been included in the same delivery. I tracked the orders online and they basically went out at the same time.

However, one got delivered and one not. Why is that?

The first order that was delivered, was also not complete. The e-mail received from you guys clearly said that BOTH ORDERS include a 'free chocs' benefit. I received no such thing.

I waited until about 16h30 at my workplace and when I phoned your customer service line, they told me that it has already been delivered. Then, the driver calls me and tells me he wont be delivering the order anymore. I then phone the call centre again and they assured me the delivery would be moved to today (Saturday - the day before mother's day).

It is now almost 5 o' clock and I have still not received my delivery.

This is not very good service. Advertising a delivery date and not being able to stick to it is not very good business ethics - especially for a company that promotes "same day delivery".

I am not very happy. And now someone will be without a mother's day gift tomorrow.

Thanks a lot, NetFlorist.

E. Venter