Embodiment of incompetency

Today is my wife's birthday. I order her gifts online yesterday to be delivered today. I got the order number from NetFlorist and I was thrilled to surprise my wife on her 49th birthday.

To my utter disgust, I received a call from one of the NetFlorist ***********, indifferent and I don't care attitude called to say they broke one of the gifts ordered and can they deliver all others except for the one they royally *****ed up and refund me for the items. I agreed as I desperately want the gift to reach my wife.

Around 1 I received an email stating the gift cannot be delivered today and it will be delivered tomorrow. It is clearly evident that NetFlorist is *********** but to say I will deliver the git for your wife's birthday today tomorrow is atrocious to say the least.

Again I had to endure more of their *********** staff or should I call them Oxygen ******* to find out exactly what happened to my order. And to my utter disbelief and disgust I was told the gift was damaged on transit, hence it cannot be delivered today. I was shocked beyond belief and agitated at the lack of efficiency of their process.

I kindly request all of you to boycott or shun NetFlorist service and find another alternative online resource who are serious about customer service. This might sound crazy but this can happen to you tomorrow. If you want to send a gift to your loved ones on a special occasion NetFlorist will not fail to let you down.

My wife didn't get my message and gift on a very special day. Thanks to ***********, indifferent, incapable