Eluding delivery of my order

This being my second time dealing with NetFlorist, I am absolutely disgusted to find that my order has now been delayed a second time. <br> <br> Having place an order (4 Jan 2016) for a necklace which their site proposed was in stock, I got phoned the very afternoon by a representative of NetFlorist telling me that their system calculated stock incorrectly and that the supplier would only open on 13 Jan 2016. I made piece with it and delayed the event planned for my order.<br> Its 15 Jan 2015 today, and still no word from NetFlorist regarding my order even though I was told that it would arrive today. Phoning their call center, and explaining the matter, the consultant told me that \ohh.. you see the supplier would only actually be opening next week 18 Jan