Due to internal and technical problems now Im unable to submit order in time OR apply voucher that will expire

I am not completely happy with regards to using your services for the first time as I was hoping to actually place the order today for my partner but as per call centre and per website all morning long I have been struggling to place an order after registering on the website.

- I tried on numerous occasions to place the order including call centre now im in a situation whereby the GIFT I was hoping to send on this specific day will not be possible as your terms and conditions require orders to be placed before 12:00 mid day

- After reading your terms and conditions on the discount voucher I discovered that the voucher expires today also. I phoned call centre and the lady who assisted me also advised me that they are having technical difficulties thus will not be able to assist me and their technical team is busy with it however in this case I will forfeit the voucher I received (this is the register and get R100.00 off "LTR1M ")

I do not feel that the way I am or was assisted today can impact future involvement with your company as all channels I seem to use is not having any positive outcome and surely will be sharing my experience with the public. How can your client be on the problem area without any resolutions to accommodate the service you promise to give towards your clients