DOUBLE DEBIT NOT REFUNDED

I don't appreciate being double debited:<br> 02.02.2015 R 625.00 (Correct amount)<br> 03.02.2015 R 704.60 ??<br> <br> I phoned on the 11th Feb and was assured by Lindi that I would be refunded the R 704.60 in 5 days - it is now the 23rd and have heard nothing from NETFLORIST. Why do I have to keep phoning for your mistake. Not even an apology! <br> Who is going to pay the interest I get charged on the money that you have taken, *******LY, from my account?<br> SORT IT OUT <br>