Don’t support this company

Sad to see so many experienced the same poor service from Netflorist on Valentine’s Day! Needless to say my order for the special occasion did not arrive. Called the call center multiple times, the second time I was assured the gift was with the driver , by the third call I could tell the company could care less to disappoint their customer's with no communication whatsoever . Absolutely pointless trying to deliver a special occasion delivery the following day they then will tell you it takes 3-5 working days to receive your refund. This is appalling service to say the least. I really do hope people stop using this company to make way for a competitor.