Don’t rely on Netflorist to make your loved one happy

I ordered a present on 10/02/2020 to be delivered on Wednesday last week 12/02/2020. Then everything was confirmed as I even spoke to one of the helpdesk people that confirmed this and also confirmed the service provider has the package and will be delivered on 12/02/2020. On Thursday 13/02/2020 it was still not delivered, someone from Netflorist called me and I said they need to cancel the order and have the manager call me. Then on Friday 14/02/2020 the gift was delivered and we have been on holiday already. So I had to buy a new gift because Netflorist failed once again. Your website says 100% guaranteed satisfaction. But the service delivered by Netflorist is shocking!