DP
Dale P

1 reviews | Active since Oct 2012

15 Feb 2021, 09:10

Do not support Netflorist. Support a company that delivers and does not kill Santa Claus and the Easter Bunny in the process.

I ordered on the 11th of February, 2021. In the hopes that I did not miss the deadline for Valentine Deliveries.

I ordered 3 Valentine gifts for my family of 3 girls (wife, teenager and youngling). The order was straight forward, 3 Teddy Bears with Personalised Vests and 3 boxes of Lindt Chocolate. So they confirmed that the order was placed and that I would receive delivery on the 14th.

Well, two packages were delivered. From the boxes that arrived, you could not tell whose was whose, I queried with the driver about a third parcel and he said that this was all that he had received from dispatch, but that it was possible that another delivery was out. Did I mention that Netflorist charged 3 x delivery charges to the same address??

I thought.. well Netflorist is a company that's been around for a while.. Surely they would not make another stupid mistake..

From the two boxes that arrived, one was for my wife, and the other was for my youngling. Both thrilled. Which left the teenager anxious about receiving hers.

And guess what.. they didn't deliver.. Every girl's dream right..

Plain and simply.. your company stinks.. and I'm still awaiting some feedback from your call center.

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